This is a job sharing executive position for an international education nonprofit headquartered in Boston. Details specifying the organization, its mission, strategy and current objectives will be shared during the initial interview process, but remain confidential within the job posting.

The role of Chief Operating Officer will be shared with the current COO and is designed as a hybrid model; split between a handful key responsibilities and overlapping where needed to maintain organizational performance. It is tailored to fit our particular needs at this stage and is structured to succeed within the operational complexities of targeted growth. The ideal candidate will be a skilled communicator with strong operational and organizational skills and eager to bring past experience and expertise to a growing organization. As a job sharing role, this opportunity allows the right candidate with a work-life balance they are seeking.

Objectives & Responsibilities

As a part-time COO [reporting to the organization’s Founder & CEO] you will help lead the organization, set up or improve systems to support scale and play a pivotal role in executing a 3 to 5 year strategic plan. While the entire COO function will oversee all international operations, this 50% of the role will focus on administration, human resources, legal & regulatory, and technology & information systems. An added advantage is the ability to seek assistance and bounce ideas off the peer managing the other 50% of COO responsibilities. You will assist with financial management responsibilities and both individuals will develop an organizational structure that supports strategic objectives and long-term goals.

The below summarizes the responsibilities within this role, with the understanding that priorities could and will shift as needed to support geographical expansion and doubling the organization’s impact over the next 5 years. As well, based on skill set and experience, responsibilities could shift to ensure an effective working relationship within this job sharing opportunity.

Administration & General

• Oversee all operational and administrative functions, including but not limited to; opening and oversight of all offices and ensuring each location is fitted with required resources;
• Support other staff, as needed, in monitoring & evaluation, fundraising events, marketing & communications, institutional giving, and more;

Human Resources

• In conjunction with the  Regional Operations Manager, responsible for staff management, performance and development from onboarding and professional development through possible promotions or future exiting or termination strategies;
• Coordinate all employee benefits including health insurance, time off, payroll, etc.;
• Ensure competitive compensation, benefit packages and coaching plans to retain high-performing talent;
• Upgrade HR systems, performance management processes, onboarding procedures and staff training / professional development.

Legal & Regulatory

• Conduct annual regulatory filings to ensure compliance and good charitable standing;
• In conjunction with Regional Operations Manager, oversee all POAs and international legal registration;
• Review and/or manage all organizational legal policies, third party contracts, consultants, vendors, etc.;

Technology & Information Systems

• Owner of information systems including all hardware, software and information management vendors;
• Oversee website security, hosting and compliance including occasionally updating content;
• Manage CRM system / donor database and data entry processes.

Financial Management

• Assist counterpart with the organization’s financial budgeting and forecasting processes and jointly manage cash flow and reporting throughout each year;
• Process payments and wire transfers as needed, when counterpart is not available;

Qualifications 

• 8-10+ years professional experience in a rapidly growing business and/or nonprofit operations;
• Demonstrated experience working collaboratively to lead a complex organization ensuring shared success;
• Proven success in managing a key organizational operation and/or program(s), displaying strong organizational skills as well as critical & strategic thinking;
• Track record in implementing systems to improve efficiency and support growth;
• Staff management experience required with ability and interest to work closely with staff members to set and achieve individual and team goals;
• Superior initiative and motivation, with the ability to excel in a demanding and fast-paced environment;
• Strong communication skills, both oral and written, ability to work effectively with people at all levels / in different regions to create buy-in;
• Occasional international travel;
• Bachelor’s Degree, minimum;
• Spanish language skills – a plus but not required.